Butterfly Funeral Services  

Independent Family Funeral Directors

24 hr Tel:0116 269 8120​

If you have suffered a bereavement please call:

0116 269 8120

Sudden and Unexpected Deaths.

In the event of a death having occurred suddenly at home you may have called out the emergency services, the emergency services may have then called upon the services of a duty Funeral Director from a rota to care for your loved one at this stage acting purely on behalf of H.M. Coroner. You are under no obligation to use the attending duty Funeral Directors for the funeral itself and you should not be charged for this part of the service. Your local Coroner's Officer will be in touch with you over the coming days to guide you through the next stages. In the meantime please contact us on 0116 269 8120 and we will advise you and walk you gently through the next steps.


Funeral First Steps Guide


In the event of an expected death at home please call the GP  practice where the deceased is registered and inform them that you believe your loved one has passed away, The Surgery will send out a doctor to verify this. If the death occurred out of hours to the opening times of the surgery then please call the NHS out of hours number on 111.


Once a doctor or medical practitioner has attended you can then call Butterfly Funeral Services to visit you and take your loved one into our care. 


If the person has died in hospital then you will need to call the bereavement services department attached to the hospital for advice and guidance. You need to ask for the medical cause of death certificate, this is the form that is required by the registrar.

We will arrange with the hospital to bring your loved one into our care as soon as the hospital have issued the necessary certificates.